Shops

Turn browsers into buyers. And buyers into regulars.

Yetti captures customer details automatically at every sale, answers product questions on Instagram and WhatsApp around the clock and runs follow-up campaigns that bring people back - so your shop builds a loyal customer base that grows over time.

Works for:Surf ShopsGift ShopsSouvenir StoresBoutiquesSports ShopsBeach StoresDive Shops
AI Inbox · WhatsApp
WhatsApp
Instagram
Gmail

"Do you have surf lessons this Saturday for 2 people?"

09:14

AI

"Hey! Yes, Saturday 10am works great — 4 spots left. It's $65pp, ~2hrs. Want me to book you in? 🤙"

09:14 · replied instantly

"Yes please! 2 people 🙏"

AI

"Done! Confirmation sent to your number. See you Saturday 🏄‍♂️"

23 conversations todayAI active
4.9 rating
500+ operators worldwide
Live in under a day
No contracts or lock-in

How Yetti helps

Built for Shops

AI Inbox

Never miss a booking inquiry

Customers ask about stock, sizing, opening hours and prices on Instagram and WhatsApp all day. Your AI Inbox answers instantly and accurately - in your brand voice - so no inquiry goes unanswered and every question becomes an opportunity to sell.

  • WhatsApp, Instagram, Facebook & Gmail unified
  • AI auto-replies based on your knowledge base
  • Set working hours & off-hour responses
  • Unread tracking per channel
AI Inbox · WhatsApp
WhatsApp
Instagram
Gmail

"Do you have surf lessons this Saturday for 2 people?"

09:14

AI

"Hey! Yes, Saturday 10am works great — 4 spots left. It's $65pp, ~2hrs. Want me to book you in? 🤙"

09:14 · replied instantly

"Yes please! 2 people 🙏"

AI

"Done! Confirmation sent to your number. See you Saturday 🏄‍♂️"

23 conversations todayAI active
Guest CRM

Turn one-time visitors into regulars

Every customer interaction builds a profile automatically: purchase history, visit frequency, preferred products and contact details. See at a glance who your best customers are, who has not returned in a while and who is ready for a re-engagement message.

  • Auto guest profiles from every booking
  • Full booking history & total spend
  • VIP tagging, notes & segmentation
  • Source tracking (OTA, direct, affiliate)
Guest CRM · Profile
S

Sofia Reyes

sofia.reyes@email.com · +34 612 345 678

VIPRepeat guest

7

Total bookings

$455

Total spend

3 weeks ago

Last visit

Recent bookings

Beginner SurfJun 14
Direct$65
IntermediateMay 28
Direct$65
Beginner SurfMay 10
WhatsApp$65
Campaigns

Turn past guests into repeat customers

Send a new arrival alert to customers who bought similar products. Run a seasonal offer to your top spenders before it goes public. Re-engage customers who have not visited in 60 days with a personalised message. Track which campaigns drive people back through the door.

  • Synced with your Guest CRM
  • Segment by booking history, spend or activity
  • Send campaigns via WhatsApp or email
  • Track opens, clicks and bookings generated
Campaigns · Last send

🌊 Summer Surf Offer

Sent to 143 past guests · WhatsApp

Sent

"Hey! Summer sessions are filling up fast — book your lesson this week and get 10% off…"

38%

Opened

54 guests

22%

Clicked

31 guests

14%

Booked

20 bookings

💰

$1,300 revenue generated from this campaign

Point of Sale

Sell on-site without a separate system

Every in-person sale is logged against the customer automatically - building their profile without any manual entry. Sell products, gift items and add-ons at the counter, track inventory in real time and connect every purchase to the customer record that powers your follow-up campaigns.

  • Product catalogue with inventory tracking
  • Accept card and cash payments
  • Link sales to guest bookings
  • Daily sales reports & totals
Point of Sale

Wetsuit hire

$15

Rash vest

$10

Board wax

$5

Water bottle

$4

Current sale · Marco D.

Wetsuit hire$15
Rash vest$10
Total$25
Booking Widgets

Take direct bookings from your website

If your shop offers fittings, workshops, lessons or appointments, add a booking widget to your website or Instagram bio. Customers book and pay online in under two minutes - a new revenue stream that runs itself.

  • Fully customisable widget design
  • Embeds on any website in minutes
  • Activity selection, date picker & payment
  • Zero commission. Your bookings, your revenue.
your-website.com · Booking Widget

Book your activity

Beginner Surf Lesson

Mon

14

Tue

15

Wed

16

Thu

17

09:00

11:00

14:00

0% commission · Instant confirmation

Shops

Ready to transform your
shops business?

Most operators are live within a day. Set up your activities, train your AI and connect your channels. From that point, Yetti handles the rest.

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Trusted by 500+ operators worldwide